2014年10月3日星期五

MB SD Connect Compact 4 technical support

MB SD C4 technical support
Q: Does this MB star series software HDD has requirement for computer or computer system? Can i use win7 system to install this software? Do you have SATA HDD?
A: Please install the software on XP system. XP system is best for this software. More steady for software running. Do not advice you use win7 system.
There are different hdd to choose: Dell d630 hdd and external hdd. If you have D630 computer, then choose D630 HDD, if you do not have this computer, then choose External HDD. Attention: For D630 hdd, make sure your computer is integrated video card and with 1GB memory, because the D630 of discrete video card is easy to have blue screen or shutdown and restart, restart and shutdown. …..For SATA HDD, based on the HDD type you choose.
Q: After i find Fingerprint ID, i click “MB SD C4c”, it do not show me the Fingerprint ID, but the following error prompt: ” Internal error (3.17)- 3.89 You must contact the user help Desk “, why?
A: Your computer is not compatible with this star software, change another computer to install the software. This is the lowest configuration for computer: CPU 2.0GHZ or above, 2GB memory or more, Windows XP professional. If your computer is D630, then needs integrated video card and 1GB memory or above.

Q: Can i change the DAS language? How to change?
A: No matter what car you want to diagnose with this star c4, when you open the software, enter Xentry first. After you enter Xentry, setup the language you want. When you use Xentry to work on your car, you need to enter DAS to diagnose and program, then software will switch from Xentry to DAS automatically. What language you setup for the Xentry, you will get the same language in DAS. So Xentry has 21 kind languages, DAS has 21 kind languages too.

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